Privacy Policy

1.1 We handle personal information under Japan's Act on the Protection of Personal Information (APPI) and the guidelines of the Personal Information Protection Commission.

2.1 For this website, our customers' staff and people who contact us, we decide how personal information is used. Every section of this policy applies to it except Section 6.

2.2 On the recruitment sites we host for agencies, the agency decides. When you apply for a job, register, set up a job alert or send an enquiry on an agency's site, the agency is the business responsible for your information, and its own privacy notice, linked from every form, tells you how it is used. We process that information only on the agency's instructions (委託), as Section 6 describes.

4.1 We don't sell personal information, share it for anyone else's marketing, or add you to a mailing list without asking. We improve the service from usage counts, not from reading customers' content or candidates' data.

4.2 For a preview or a trial, we see which pages of the preview and our proposal were opened, in what order and for how long, and which features your team tried, never who or what was typed, so we can follow up at a useful time.

4.3 Preview content built from an agency's public website is used only for that agency's private preview, is never published or indexed, and is deleted when the preview expires.

5.1 We give personal information to a third party only with your consent or where the law allows it, for example to comply with a court order. We do use service providers to run AirTA Sites; they handle data on our behalf under contract and are listed at airtasites.jp/subprocessors.

5.2 Our providers (Vercel, Supabase, Anthropic, Resend, Stripe, ElevenLabs, Google, DataForSEO, Serper, SE Ranking, SearchApi) are companies based outside Japan, mostly in the United States, and some process data there. For each, we have a contract that requires measures equivalent to those APPI requires, and we check how they are met (Article 28). On request we will tell you about these measures and how we check them. For information on each country's personal information system, see the Personal Information Protection Commission's survey at ppc.go.jp.

5.3 If AirTA Sites is transferred to another business, personal information may move with it, and this policy continues to apply to it.

6.1 For each agency we host the site and store what candidates and visitors send through it: applications and CVs, accounts, saved jobs, job alerts, enquiries and site assistant conversations. It is stored in Japan, separated from every other agency's data by the database itself, and deleted on the schedule the agency sets.

6.2 We never use this information for our own purposes, never add it to AirTA's own candidate database (airta.jp), and never contact candidates. Applicants' details are not sent to AI models unless the agency turns that on. The site assistant removes email addresses and phone numbers from what you type before sending it to our AI provider.

6.3 To see, correct or delete your information on an agency's site, contact that agency, or use My page on its site. If you contact us, we pass your request to the agency without delay.

7.1 This website (airtasites.jp) sets no cookies for tracking or advertising, runs no analytics apart from the private previews and proposals we prepare for an agency (see How We Use It), and sends nothing about you from your browser to any other company. The demos remember what you build in your browser's own storage, and it stays there unless you choose to send it with a preview request.

7.2 Videos and social posts embedded in an agency's pages (YouTube, Vimeo, X, LinkedIn, note) load from those companies only when you choose to play or show them. If an agency adds a service such as Google Analytics, its own privacy notice lists it, with what is sent and to whom.

10.1 You can ask us to tell you the purposes for which we use your information, to show it to you, to correct, add to or delete it, to stop using it or giving it to others, and to show you our records of giving it to others. Email hello@airtasites.jp.

10.2 We will check that the request comes from you, or from someone you have authorised, before acting on it. We reply within 2 weeks and charge no fee.

11.1 We will update this policy when what we do changes, and show the date at the top. We tell customers about important changes by email before they take effect.

11.2 Questions and complaints about how we handle personal information: hello@airtasites.jp. We are not a member of an accredited personal information protection organisation.